AI for gas engineers — practical support in the field.
GasTrack brings AI-assisted tools and structured technical information into an engineer-focused workflow — helping you organise observations, navigate fault-code information and locate relevant data, while you perform the tests and make the decisions.
Practical support during everyday field work.
AI assistance in GasTrack is built around the engineer's real workflow — structuring information and speeding up the search, not replacing judgement.
Organise observations
Structure what you've seen and measured during fault finding so the reasoning path is clear and defensible.
Support diagnostic reasoning
AI-assisted prompts help you work through symptoms and readings methodically — they don't skip the testing.
Navigate fault-code information
Find relevant, model-specific fault-code information faster instead of hunting through disconnected manuals.
Locate technical information
Surface relevant boiler technical information in context with the appliance you're standing in front of.
Help identify components
Move from a diagnosed fault toward identifying the relevant component or part to investigate further.
Reduce context-switching
Spend less time jumping between separate apps, PDFs and notes during a single job.
Identify. Observe. Test. Verify.
GasTrack's diagnostic approach follows a familiar engineering rhythm. AI can help structure the reasoning and surface relevant information — the engineer performs the tests, interprets the appliance in context and verifies the conclusion.
AI assistance helps you organise what you've observed and point toward relevant fault-code information, but it doesn't test the appliance for you. The measurements, the interpretation and the verified conclusion remain the engineer's responsibility. For the full workflow, see our boiler diagnostics and fault finding page.
From diagnosing a fault to identifying the part.
Once a fault is established and the relevant component is known, the next step is locating information about that part and checking it against the identified appliance.
GasTrack helps you move from a diagnosed fault toward identifying the relevant component, then verifying compatibility against referenced manufacturer data — it doesn't guarantee a part fits without that check. See boiler PartsFinder for how that workflow fits together.
Navigating structured information — not replacing it.
Digital and AI tools can help engineers locate and compare structured information about unsafe situations. They cannot replace legislation, applicable standards, manufacturer instructions, Gas Safe requirements or competent judgement.
GasTrack's Regulation Assistant supports the engineer's assessment — it does not classify a situation as safe or unsafe on its own, and it does not replace the Gas Industry Unsafe Situations Procedure or the engineer's responsibility. See the Regulation Assistant for how this works in practice.
Technical information, fault information and tools in one place.
Bringing relevant boiler technical information, fault-code information and engineer tools into a connected workflow means less time lost between disconnected sources — and a clearer record of how a conclusion was reached.
See how this fits the wider GasTrack platform.
What AI should not do.
Trust matters in gas work. These are the lines GasTrack is built not to cross.
- Override manufacturer instructions or required procedures.
- Replace the measurements, tests or verification a competent engineer must perform.
- Invent technical values or specifications that aren't in the available information.
- Assume a part is compatible without checking against the manufacturer's official source.
- Draw a safety conclusion the engineer hasn't verified on the specific appliance.
- Replace engineer competence, Gas Safe requirements or current legislation.
Bring AI-assisted support to your workflow.
Join early access to help shape the platform and get priority when it opens.